The Critical Links edgeBOX Support Program assures you that your edgeBOX will always be up-to-date, online, and configured to your expectations



Our edgeBOX Support Programs have three different levels: Bronze, Silver and Gold.

These can be contracted through your edgeBOX supplier or directly with Critical Links and are valid for a 12-month period.


These are the edgeBOX Support Programs provided by Critical Links:

Bronze Program

  • Automatic software updates

Silver Program

  • Bronze program, plus:

  • Business hours support by e-mail and phone

  • Warranty extension

Gold Program

  • Silver program, plus:

  • Emergency 24/7 support

  • Next-day replacement


For more information, please contact us.