Critical Links Support Program

Thank you for choosing edgeBOX as your business gateway, my team and I are committed to delivering an outstanding customer experience. This section is specifically designed to provide you with access to our global support services along with all the information you to need to ensure you generate maximum business benefit from your edgeBOX purchase.

The links above will allow you to find out about our eb Rapid Response support program, view documentation about edgeBOX, browse our FAQ database and access the Partner Portal.

In the event you need further assistance please click on the button above or call us toll-free on +1 888 4 EDGEBOX (+1 888 433 4326).

Sincerely,

Peter Tyndale
Director of Operations and Support

Peter Tyndale

BIO

Peter Tyndale joined Critical Links in early 2004 as Business Development Manager and is now Operations Director for the company’s global enterprise leading both the support and operational areas.

His seventeen years experience working with some of the world’s leading multi-national companies including: Merrill Lynch, Logica and Reuters have provided him with unique insight in the problems and opportunities facing established and growing countries in Europe, the Middle East, India, Southeast Asia and Australia within the realm of networking and communication technologies.

He possesses a wealth of IT experience and a proven track record in developing and delivering high quality network and communication solutions for a myriad of applications. He has been closely involved with every aspect of the business lifecycle from initial customer engagement through engineering and testing, to final deployment and customer support.

CV

Peter holds a Bachelors degree in Physics and Electronics from the University of Reading in the UK, is a qualified PRINCE2 practitioner and resides in Southampton, UK.