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This section provides you with an easy way to access product information and technical documentation


Multimedia

zip edgeBOX screensaver (993KB)
General edgeBOX flyer which gives an overview of the features and benefits that edgeBOX provides


Flyers

pdf edgeBOX flyer (2.3MB)
General edgeBOX flyer which gives an overview of the features and benefits that edgeBOX provides

pdf edgeBOX datasheet (285KB)
Flyer that summarizes the technical characteristics of the different edgeBOX models

pdf Reseller flyer (518KB)
Advantages of being a Critical Links Partner

pdf EB Rapid Response (480KB)
Overview of the post-sales support program


edgeBOX Case Studies and White Papers

pdf Ten steps to dramatically reduce the TCO of Small Business Communications (165KB)
White Paper with solutions to help SMB reduce the TCO of their communications infrastructure

pdf Portuguese Schools Case Study (649KB)
edgeBOX provided a flexible and centrally managed infrastructure at a competitive price

pdf Portucel/Soporcel Case Study (679KB)
How this company managed to interconnect all their European offices

pdf Guestcentric SMB Case Study (894KB)
How edgeBOX delivers value-added services to small businesses, while having a very low TCO

pdf Delivering Broadband Managed Services to SMEs (573KB)
White Paper on how edgeBOX can help support Managed Services Strategies at Service Providers, Telco’s, ISP’s, and Managed Services Providers.

pdf Validation Partners, Inc Case Study (1.0 MB)
Case study demonstrating how How the edgeBOX™ dramatically reduced costs and improved productivity at Validation Partners software consulting firm.


Presentation Slides

pdf Critical Links Corporate Overview (3.1MB)
Slideshow containing a brief overview of the company's current mission and activity.

pdf Service Provider Presentation (2.5MB)
Presentation slideshow with the key aspects that make the edgeBOX succeed in a market directed towards the Service Providers.

pdf edgeBOX Product Presentation (6.4MB)
These presentation slides give an overview of the edgeBOX Product its features and differentiation

pdf SMB Presentation (1.6MB)
These presentation slides give an overview of the edgeBOX Product its features and differentiation in the SMB market.

pdf Partner Presentation (1.2MB)
Presentation exposing the advantages and benefits of partnering with Critical-Links.


edgePACK Flyers

pdf edgeExchange (837KB)
edgeBOX Groupware Collaboration Framework optional plugin module which allows contact, calendar, task and resource sharing

pdf edgeLMS (723KB)
edgeBOX Learning Management System optional plugin module which provides a complete
learning infrastructure for educational establishments


Installation Guides

pdf Quick Start Guide (352KB)
Brief guide describing quick steps to configure edgeBOX's main features.

pdf edgeBOX 4.6 Default Values (220KB)
edgeBOX 4.6 default configurations and examples

pdf edgeBOX Bundle Quick Start Guide (858.7 KB)
How to Quickly set up the edgeBOX Bundle


User Manuals

pdf edgeBOX User Manual (Release 4.7) (7.2MB)
The complete user manual for edgeBOX Release 4.7 (5/26/2009)

pdf edgeBOX User Manual (Release 4.6) (8.4MB)
The complete user manual for edgeBOX Release 4.6 (1/28/2009)

pdf edgeBOX Self Service Manual(1.63MB)
Guide to use edgeBOX's Self-Service feature (1/28/2009)


Product

pdf Performance Metrics for edgeBOX Appliances (427.17 KB)
Document describing the load capacities of the various appliances in multiple tests.


edgeBOX v4.6 Howtos

Router

pdf Introduction to NAT - Network Address Translation (486 KB) Document explaining the Network Address Translation and what edgeBOX allows its users to do with this technology.


Security

pdf Firewall Access Control (219KB)
Diagram and explanation of the edgeBOX firewall and access control


VoIP & IP-PBX

pdf Setup VoIP and IP-PBX How-To (297.9 KB)
Setting up a complete business phone system using edgeBOX

pdf Quick Phone Guide (236 KB)
Quick guide for operating the various telephony devices supported by edgeBOX.

pdf IVR Editor How-To Guide (2.5 MB)
This document gives a step-by-step guide to using the edgeBOX IVR Editor.

pdf Phone Auto-Configuration How-To (459 KB)
Phone auto-configuration makes it simple to deploy phones onto your network

pdf Fax Configuration How-To (201 KB)
How to configure fax scenarios with edgeBOX, including Mailfax.

 

pdf Click2Dial How-To (443.57 KB)
Guide to help install and use SIP TAP integrated with edgeBOX in order to provide Click2Dial service with TAPI enabled applications.

pdf Configuration Guide - Linksys SPA962 and SPA 932 (1.16 MB)
Guide to help install and use Linksys SPA962 and SPA932 phones.


QoS

pdf edgeBOX Quality of Service (QoS) How-To Guide (511.44 KB)
How-to guide to help configure the edgeBOX QoS to take the best out of the network.


NAC (Network Access Control)

pdf How to Manage Access Profiles (855KB)
Detailed description of how to get the most out of one of edgeBOX's most powerful features

pdf VLAN Scenarios (387KB)
Typical operational scenarios in which VLANs are used

System

pdf Hotbackup How-To (323KB)
How to have a second edgeBOX ready to take over if first one fails

pdf Backup and Restore - How-To Guide (236 KB)
How-to Guide detailing the process of using the Backup feature as well as the Restore process.


edgePacks

pdf edgeExchange Quick Start Guide (1.51 MB)
Quick Start Guide for configuring and using the edgeExchange groupware package

zip Funambol v6.5.8 Outlook plugin (3.3 MB)
Synchronization plugin for edgeExchange and Outlook.


edgeBOX v4.5 Howtos

pdf Voip How-To (1.7MB)
Step by step guide on how to configure the VoIP service

pdf How to configure edgeBOX as an Email Server (486KB)
Guide on how to configure the Email service. Contains an Outlook configuration example

pdf Use Fax in edgeBOX (345KB)
How to configure Mail To Fax and Fax To Mail services

pdf UseedgeBOX as a PDC (1MB)
How to configure edgeBOX to be a Primary Domain Controller for a Windows network

pdf Web Configuration (278KB)
How to configure edgeBOX to be a Web server

pdf VPN How-To (1.71MB)
How to configure edgeBOX VPN services


edgeBOX v4.3 Howtos

pdf VoIP How-To (1.49MB)
Step by step guide on how to configure the VoIP service

pdf E-mail configuration with Outlook (305KB)
Guide on how to configure the Email service. Contains an Outlook configuration example.

 

pdf VPN How-To,IPSec, PPTP and L2TP (760KB)
How to configure edgeBOX VPN services

pdf How to set up Virtual Hosts (309KB)
How to configure virtual hosts on edgeBOX's Web server


Sound banks

Sound banks are a set of voice prompts that you can upload through the web interface, replacing the ones that came with your edgeBOX. Refer to the User Manual for detailed instructions on how to install new sound banks.

sound German voice prompts (1.6MB)

sound Spanish voice prompts (2.2MB)

sound French voice prompts (1.7MB)

sound Brazilian Portuguese voice prompts (1.6MB)

sound British English voice prompts (4.4MB)

sound US English voice prompts (1.6MB)

sound Italian voice prompts (1.9MB)

For information regarding GPL Source Code present in edgeBOX and how to obtain it, please click here.