This section provides you with an easy way to access product information and technical documentation
Multimedia
edgeBOX screensaver (993KB)
General edgeBOX flyer which gives an overview of the features and benefits that edgeBOX provides
Flyers
edgeBOX flyer (2.3MB)
General edgeBOX flyer which gives an overview of the features and benefits that edgeBOX provides
edgeBOX datasheet (285KB)
Flyer that summarizes the technical characteristics of the different edgeBOX models
Reseller flyer (518KB)
Advantages of being a Critical Links Partner
EB Rapid Response (480KB)
Overview of the post-sales support program
edgeBOX Case Studies and White Papers
Ten steps to dramatically reduce the TCO of
Small Business Communications (165KB)
White Paper with solutions to help SMB reduce the TCO of their communications infrastructure
Portuguese Schools Case Study (649KB)
edgeBOX provided a flexible and centrally managed infrastructure at a competitive price
Portucel/Soporcel Case Study (679KB)
How this company managed to interconnect all their European offices
Guestcentric SMB Case Study (894KB)
How edgeBOX delivers value-added services to small businesses, while having a very low TCO
Delivering Broadband Managed Services to SMEs (573KB)
White Paper on how edgeBOX can help support Managed Services Strategies at Service Providers, Telco’s, ISP’s, and Managed Services Providers.
Validation Partners, Inc Case Study (1.0 MB)
Case study demonstrating how How the edgeBOX™ dramatically reduced costs and improved productivity at Validation Partners software consulting firm.
Presentation Slides
Critical Links Corporate Overview (3.1MB)
Slideshow containing a brief overview of the company's current mission and activity.
Service Provider Presentation (2.5MB)
Presentation slideshow with the key aspects that make the edgeBOX succeed in a market directed towards the Service Providers.
edgeBOX Product Presentation (6.4MB)
These presentation slides give an overview of the edgeBOX Product its features and differentiation
SMB Presentation (1.6MB)
These presentation slides give an overview of the edgeBOX Product its features and differentiation in the SMB market.
Partner Presentation (1.2MB)
Presentation exposing the advantages and benefits of partnering with Critical-Links.
edgePACK Flyers
edgeExchange (837KB)
edgeBOX Groupware Collaboration Framework optional plugin module which allows contact, calendar, task and resource sharing
edgeLMS (723KB)
edgeBOX Learning Management System optional plugin module which provides a complete
learning infrastructure for educational establishments
Installation Guides
Quick Start Guide (352KB)
Brief guide describing quick steps to configure edgeBOX's main features.
edgeBOX 4.6 Default Values (220KB)
edgeBOX 4.6 default configurations and examples
edgeBOX Bundle Quick Start Guide (858.7 KB)
How to Quickly set up the edgeBOX Bundle
User Manuals
edgeBOX User Manual (Release 4.7) (7.2MB)
The complete user manual for edgeBOX Release 4.7 (5/26/2009)
edgeBOX User Manual (Release 4.6) (8.4MB)
The complete user manual for edgeBOX Release 4.6 (1/28/2009)
edgeBOX Self Service Manual(1.63MB)
Guide to use edgeBOX's Self-Service feature (1/28/2009)
Product
Performance Metrics for edgeBOX Appliances (427.17 KB)
Document describing the load capacities of the various appliances in multiple tests.
edgeBOX v4.6 Howtos
Router
Introduction to NAT - Network Address Translation (486 KB)
Document explaining the Network Address Translation and what edgeBOX allows its users to do with this technology.
Security
Firewall Access Control (219KB)
Diagram and explanation of the edgeBOX firewall and access control
VoIP & IP-PBX
Setup VoIP and IP-PBX How-To (297.9 KB)
Setting up a complete business phone system using edgeBOX
Quick Phone Guide (236 KB)
Quick guide for operating the various telephony devices supported by edgeBOX.
IVR Editor How-To Guide (2.5 MB)
This document gives a step-by-step guide to using the edgeBOX IVR Editor.
Phone Auto-Configuration How-To (459 KB)
Phone auto-configuration makes it simple to deploy phones onto your network
Fax Configuration How-To (201 KB)
How to configure fax scenarios with edgeBOX, including Mailfax.
Click2Dial How-To (443.57 KB)
Guide to help install and use SIP TAP integrated with edgeBOX in order to provide Click2Dial service with TAPI enabled applications.
Configuration Guide - Linksys SPA962 and SPA 932 (1.16 MB)
Guide to help install and use Linksys SPA962 and SPA932 phones.
QoS
edgeBOX Quality of Service (QoS) How-To Guide (511.44 KB)
How-to guide to help configure the edgeBOX QoS to take the best out of the network.
NAC (Network Access Control)
How to Manage Access Profiles (855KB)
Detailed description of how to get the most out of one of edgeBOX's most powerful features
VLAN Scenarios (387KB)
Typical operational scenarios in which VLANs are used
System
Hotbackup How-To (323KB)
How to have a second edgeBOX ready to take over if first one fails
Backup and Restore - How-To Guide (236 KB)
How-to Guide detailing the process of using the Backup feature as well as the Restore process.
edgePacks
edgeExchange Quick Start Guide (1.51 MB)
Quick Start Guide for configuring and using the edgeExchange groupware package
Funambol v6.5.8 Outlook plugin (3.3 MB)
Synchronization plugin for edgeExchange and Outlook.
edgeBOX v4.5 Howtos
Voip
How-To (1.7MB)
Step by step guide on how to configure the VoIP service
How to configure edgeBOX as an Email Server (486KB)
Guide on how to configure the Email service. Contains an Outlook configuration example
Use
Fax in edgeBOX (345KB)
How to configure Mail To Fax and Fax To Mail services
UseedgeBOX as a PDC (1MB)
How to configure edgeBOX to be a Primary Domain Controller for a Windows network
Web
Configuration (278KB)
How to configure edgeBOX to be a Web server
VPN How-To (1.71MB)
How to configure edgeBOX VPN services
edgeBOX v4.3 Howtos
VoIP How-To (1.49MB)
Step by step guide on how to configure the VoIP service
E-mail configuration with Outlook (305KB)
Guide on how to configure the Email service. Contains an Outlook configuration example.
VPN How-To,IPSec, PPTP and L2TP (760KB)
How to configure edgeBOX VPN services
How to set up Virtual Hosts (309KB)
How to configure virtual hosts on edgeBOX's Web server
Sound banks
Sound banks are a set of voice prompts that you can upload through the web interface, replacing the ones that came with your edgeBOX. Refer to the User Manual for detailed instructions on how to install new sound banks.
German voice prompts (1.6MB)
Spanish voice prompts (2.2MB)
French voice prompts (1.7MB)
Brazilian Portuguese voice prompts (1.6MB)
British English voice prompts (4.4MB)
US English voice prompts (1.6MB)
Italian voice prompts (1.9MB)
For information regarding GPL Source Code present in edgeBOX and how to obtain it, please click here.